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Google Places: Mt Everest Gets Bad Reviews

Mt Everest is getting mixed reviews on Google Places at the moment. People are complaining about the lack of service, facilities and staff. Others enjoyed the views and will be back again next year with the family.

Rated 5.0 out of 5.0Great day out if you are properly prepared.‎‎ I’ve read many poor reviews of this venue from people who seem to be surprised at the lack of facilities. All I can say is that if you are unprepared then you can expect to be disappointed. There are no food outlets at the summit and those along the route take advantage of their near monopoly by charging tourists exorbitant prices, so it’s worth remembering to pack a few sandwiches and a flask of coffee before setting out. It can get quite chilly in winter which makes warm drinks preferable to cold ones. Remember also to bring a sweater in case the weather worsens and maybe a waterproof jacket in the event that it rains. The weather can change quickly, so it’s worth packing an umbrella even if the morning is bright and sunny. This is not a beach and some walking can be expected, making the correct choice of footwear essential. A good pair of walking sandals will be adequate under most circumstances although to be on the safer side boat shoes or similar might be wiser. One ‎

On a more important note, it raises the question about when your business gets a bad review on Google Places. Is it going to effect people’s decisions?

Did you know you can respond as the owner to reviews?

Here is Google’s tips to responding to reviews –

Tips for writing a public response

  • Ignore minor complaints and resolve issues privately when possible.
  • Address problems constructively. Don’t use responses to advertise.
  • Do not ask reviewers for anything or offer them anything.
  • Be professional and polite. The world can read your response.

What to do?
This is all part of maintaining your Google Places profile. Manage it properly or someone else will do it for you!

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